Infinitely Green (We, us, our, www.infinitelygreen.com.au, this website) values the privacy of its users and has created this privacy policy to inform you of the information gathering and dissemination practices for this website, as we demonstrate our commitment to your privacy, by notifying you of the following:

  • Which information of the users is collected while accessing this website (www.infinitelygreen.com.au).
  • The organization that is collecting the information.
  • How the information is used.
  • With whom the information may be shared.
  • What options are available to you regarding collection, use and distribution of your personal information.
  • The kind of security procedures that are in place to protect against the loss, misuse or alteration of information under our control.
  • How you can correct any incorrect information collected on this website.

Visiting www.infinitelygreen.com.au

When you visit www.infinitelygreen.com.au, your IP address, browser and reference site domain name may be logged in. This data is for the purpose of analysis of the information and to maximize the efficiency of our servers. We will not share this data with anyone in any way except those provided in this privacy policy.

Subject to the terms and conditions of this Privacy Policy, any communication or material you transmit or post to this website by email or otherwise, including any data, questions, comments, or suggestions (other than personal information which will be treated in accordance with this privacy policy), is and will be treated as non-confidential and non-proprietary that may be used by us and our affiliates for any purpose, including without limitation, reproduction, disclosure, transmission, publication, broadcast, and posting.

We are free to use any ideas, concepts, know-how, or techniques contained in any communication or material that you send to this website for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Using Cookies

Cookies are the files stored on your computer’s hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized features of this website. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically but allow you to disable them if you want to.

External Links / Framed Web Pages

The privacy policy of third-party websites governs the information collection and dissemination practices occurring on such websites. If you have accessed this website from our advertising and marketing partners our website may include a frame of the applicable advertising and marketing partner. The information you provide to us through these framed web pages is collected by us and its use is governed by this privacy policy.

Online orders on www.infinitelygreen.com.au

When you order from us, to process the order we require your information like your name, email address, shipping address, phone number and credit card number and expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer. From time to time, we may use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data are used only to improve our website’s design and provide our customers with a great shopping experience.

Receiving Promotions

From time to time, we might contact you about sales, special offers, new products, etc if you agree to be included in our email lists when you completed a purchase transaction with us. To customize the information, you want to receive from us, simply sign in and select the specific information you wish to receive. To unsubscribe from the emails, you can unclick the box each time you make a purchase. You can also respond to any promotional email we send you, placing in your subject line to discontinue our promotional newsletters. You can also email us and request to unsubscribe.

Customer Service

In addition to being able to call our customer service department, you may also email us by completing the Customer Enquiry Form. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is only for us to refer and is not shared, sold with anyone without your consent.

Third Party Relationships

From time to time, we share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. That is, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

Changes to our Privacy Policy

If we are going to use your personal information differently from what is stated at the time of collection of the same, we will notify you via email. You will have a choice as to whether or not we use your information in this different manner.

In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice, we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Queries

If you have any questions/queries regarding your privacy or any of our policies, please contact our Customer Service Department by email by completing the Customer Enquiry Form.

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